Thank you for choosing nancaimz.com! We are committed to providing you with fast and safe shipping services. Here are our shipping terms and conditions:
- Shipping Range
We offer worldwide shipping services. The specific delivery range depends on your region. You will be able to see the available shipping options and fees at checkout. - Shipping Time
●Domestic Shipping in the United States: Standard delivery time is 3-7 business days, which may vary depending on your address and order volume.
●International Shipping: International shipping time is usually 7-21 business days, which may vary depending on the destination country and shipping method. - Shipping Fees
●Shipping costs will be calculated at checkout and vary depending on your shipping address, order weight and shipping method.
●For international orders, shipping costs will be calculated based on the destination country and weight, and additional customs duties and import taxes may be incurred. - Processing Time
We usually process and ship within 1-2 business days after receiving the order. Please note that there may be slight delays in the processing of orders, especially during promotional periods or peak periods. - Tracking Information
When your order is shipped, you will receive an email with a tracking number. You can use this number to track the status of your package on the logistics company’s website. - Shipping Issues
●Lost or Damaged Package: If your package is lost or damaged during transportation, please contact us immediately. We will assist you in handling the claim and ensure that you get a satisfactory solution.
●Wrong Address: Please make sure you provide an accurate shipping address at checkout. If the package is returned due to an incorrect address, you will be responsible for the cost of re-delivery. - Duties and Taxes for International Orders
For international orders, customs duties and import taxes may be incurred according to the laws and regulations of the destination country. These charges are borne by the customer, and the fee standards and requirements may vary from country to country. - Unforeseen Delays
In some cases, shipping may be delayed due to uncontrollable factors such as weather, shipping company problems or public holidays. We will try our best to ensure that the order is delivered as soon as possible, but we cannot be responsible for these delays. - Returns and Refunds
If you are not satisfied with the goods you received, please refer to our Return and Refund Policy for details. - Customer Support
If you have any questions about shipping terms or delivery, please feel free to contact our customer service team:
●Email: 13526880120@163.com
●Tel: 13526880120