- Are your products authentic?
Yes, all our beauty tools come from certified suppliers and undergo rigorous quality checks. We guarantee that every product we provide is authentic and you can buy with confidence. - How do I choose the beauty tools that are right for me?
Our website provides detailed product descriptions and usage guides to help you choose the beauty tools that are best for you. If you are unsure, please feel free to contact our customer service team and we will provide you with personalized suggestions based on your needs and preferences. - Do you ship internationally?
Yes, we ship worldwide. The specific shipping costs and delivery times will be displayed at checkout to ensure that you have a clear understanding. - How do I return or exchange my products?
If you are not satisfied with the beauty tools you purchased, you can apply for a return or exchange within 30 days of receiving the goods. Please make sure that the goods are unused and in the original packaging. Please refer to our Return and Exchange Policy for detailed return and exchange policies. - When will my order be shipped?
Normally, we will process and ship within 1-2 business days after receiving the order. You will receive an email with a tracking number to track the status of your order. - Can I modify my order?
Once the order is submitted, we will process it as soon as possible, but if you need to modify the order, please contact our customer service team as soon as possible and we will do our best to help you modify the order content. The modification request must be made before the order is shipped. - What are your payment methods?
We support a variety of payment methods, including credit cards (Visa, Mastercard, American Express), PayPal, etc. You can choose the most convenient way to pay. - What if my package is lost or damaged?
If your package is lost or damaged during transportation, please contact us immediately and we will provide you with a solution. If you have insurance options, you can apply for compensation for damaged goods. - How to get discounts or offers?
We will hold promotions regularly and release the latest offers through email or social media. Subscribe to our newsletter and you will be the first to receive exclusive discounts and offers. - How do I contact customer service?
If you have any questions, you can contact us in the following ways:
●Email: 13526880120@163.com
●Tel: 13526880120
I hope these FAQs can answer your questions. If you have any further questions, please feel free to contact our customer service team, we will be happy to help you!